CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
(1 Reviews)
Paul ETop notch professionals! We were referred to Folbeck from a couple friends who are mechanics, who referred them as "the best 4 Wheel drive shop in town". In our first experience they took our truck, which we bought with a lift on it, and corrected what was a poor, and dangerous, job by another shop and our truck drives better than it ever has! This will be our go to shop in the future!!